All the features you want, none of the hassle
ShuttleControl is the all-in-one solution to manage your fleet.
White-label passenger app
Give every passenger a fully branded experience — from the trip link they receive to the map they track it on — all without asking them to download anything.
- Real-time shuttle tracking with ETA
- In-app chat with driver and optional call button
- Fully white-labeled with your own logo, title, and description
Personalized notifications
Reach every passenger the way they prefer, with a message that sounds like it came from you — not a generic dispatch system.
- Editable templates available in English, French, and Spanish
- Choose exactly which trip events trigger a notification
- Delivered by email, SMS, or both
Passenger self-service kiosk
Let passengers request, manage, and even pay for their own rides — from a lobby tablet or their own phone — without ever picking up the phone to call dispatch.
- Passengers can request their own ride online, anytime
- Configurable availability windows for requests
- Fully white-labeled to match your brand
- Optionally collect payment at the time of request
Service zones & geofencing
Turn your service area into smart, dispatch-aware zones that automatically keep drivers and passengers in the loop as they get close to each other.
- Draw custom geographic zones
- Create restricted service zones
- Automatic proximity alerts for drivers on nearby trips and passengers with a nearby driver
On-demand & scheduled rides
Dispatch a ride the moment it's needed or plan one weeks in advance — our engine handles the busywork so your team can focus on service.
- Automatic driver and vehicle assignment
- Overbooking prevention
- Route optimization
Multi-store fleet pooling
Share vehicles across every store you operate, and let passengers headed the same way share a ride — getting more out of every seat in your fleet.
- Assign vehicles to one or more stores
- Passenger rideshare for trips headed the same way
Fixed routes
Running the same route every day? Build it once, complete with stops and rich content at every waypoint, then share it with the world.
- Shareable online with a public link
- Add waypoints with rich, informative content
- White-labeled for your brand
Workflows
Standardize how every trip gets completed. Build multi-step workflows tailored to your process and get the proof you need, automatically, every time.
- Proof-of-delivery signature capture
- Capture photos or video
- Customizable notifications
Fleet management
Keep your vehicle roster accurate and your dispatchers informed — from the vehicles you own to exactly where they are right now.
- Add, edit, or archive vehicles in a few clicks
- Vehicle driver assignment
- Live fleet map sharing
Team management
Onboard your team in minutes and control exactly what each person can see and do.
- Invite team members for quick setup
- Granular, role-based permissions
- Printable driver QR login
Customer management
Bring your customer list with you and keep it clean, so your dispatch team always books the right rider to the right address.
- Import your existing customers
- Manage customer addresses
- Deduplicate and archive stale customers
Trip history & timelines
Every trip is automatically logged with a complete timeline — pickup, drop-off, distance, and duration — so you never have to rely on memory or guesswork.
Customer reviews
Automatically collect a rating and feedback after every ride, so you can recognize great drivers and catch problems before they become a pattern.
Heatmaps
Visualize where and when demand is highest, so you can position vehicles ahead of the rush instead of reacting to it.
Driver timesheets
Hours are tracked automatically as drivers work, so payroll takes minutes instead of a full afternoon of cross-checking schedules.
Driver app
The ShuttleControl Driver app works on both iOS and Android smartphones. Designed to be easy to use, yet smart. It even works with the smallest data plans.
24/7 Live support
Your team will have access to a customer support agent at all times with our support chat. We'll always be there for any bumps along the way.
- Live chat
- Browse the ShuttleControl Help Desk knowledge base
- Priority support for fleet plan
Online payments
Accept secure payments powered by Stripe — at booking, at the self-serve kiosk, or at the end of the ride.
- Collect payments via the self-serve kiosk.
- Create products, pricing, tax rates, and coupons.
- Process partial or full refunds.
Maximize your profit and eliminate losses today
Onboard your team in minutes and see why businesses across the globe are choosing ShuttleControl to maximize their profitability.